Frequently asked questions
Do you charge room rental as well as a per person price?
No, the per person price is inclusive of the entire package excluding tax, service charge & valet
How much is Tax and Service Fee?
10.25% Tax and 20% Service Fee – subject to change
Do you offer Valet?
Valet is mandatory at $250 flat fee per space. Simply note ‘complimentary valet service’ on your invitations so your guests know they can pull right up to our doors.
Spring Hill Suites offers shuttle service. Call them at 773.867.0000
When can we try the food?
A menu tasting is included in the package for the bride and groom. Should you wish to try the food prior to signing a contract, it is $25 per person. If you sign a contract on the day, the charge is waived.
What time can we set up on the day?
We commit to 2 hours prior to event start time. However, should there be availability, you can set up as early as 2 days prior. This determined 2 weeks prior at your finalization appointment. Tear down is 1 hour after
Will you help set up on the day?
We would be happy to setup your champagne flutes, cake cutters & servers, your guestbook, favors, table numbers and place cards. You can drop these items to us a day prior to the wedding and we will work with your other vendors to set the room beautifully.
Can we use our own choice of Vendors?
We would like you to use those on our recommended vendor list, but you can use outside vendors. We highly suggest outside vendors to visit the venue prior to the day to ensure we discuss Belvedere’s requirements. Linens must be delivered 72 hours prior to event date.
Do you provide a coat check service?
Yes, we do. There is no additional charge for this, but tips are always appreciated.
Are you Handicap Accessible?
Yes, we are!
What time can I get into the Bridal Suite?
One hour prior to the event start time. Please use your hotel suite or your home for hair/make up.
Can we do a Signature Drink?
Can we bring our own alcohol?
Belvedere has the ability to source most requests for you. If we cannot source your requested drink, you are welcome to bring it for a corkage charge of $15 per 750ml bottle.
Do you allow shots?
We have a no shot policy within our packages
How much is it to add an extra hour onto our package?
1 hour is $1750++
How late can we party?
Our liquor license runs till 1am. Legno has extensive hours past midnight (subject to day)
Can we do a choice menu?
Yes! We charge $5 per dish additional.
Do you cater for all dietary requirements?
Yes! Simply advise their preferred choice of entrée and describe their allergies/Intolerances and our chef will create a dish.
How old is a ‘child’ and what is children’s pricing?
Children are aged under 10 years and are ½ price for Weddings or Cotillion.
Can we do our own sweet/ dessert table or bring in a late-night snack?
Yes! There is no charge providing the food comes ready to go out on the table. Yes! We will provide a table with linens, plates, forks and napkins for $125.
Can I bring in a cake from an outside bakery?
A custom designed wedding cake is included in the package. However, if you wish to bring your own we will cut & serve your cake at no charge.
Can we have a live music for Cocktail hour/Reception?
Yes, we love live music!
Can we use your piano?
There is a $250 fee to use the piano in the lobby.
How much is the deposit?
20% deposit at time of signing the contract and then interval payments – usually at 9 months, 6 months and 3 months prior to wedding date. You are of course welcome to make additional payments at any time. Final payment is required 2 weeks prior.
When do you need our final details?
We will touch base 4-6 weeks prior to the event date to update the numbers, room diagram and contract. 2 weeks prior we will solidify the final contract and take final payment. After this time, you may increase your guests count/package until 72 hours prior when no further amendments are to be made. On the day, the actual guest count may not exceed the final guest count by more than 2%.
What's the cancellation policy?
All deposits are nonrefundable. If the event was cancelled 6 months or more from the event date, you may pick a new date. At this time there is an additional 10% deposit due. Both initial deposit from the previous event and the new deposit will both be applied to the new date. If the (new) future event is cancelled or terminated for any reason the deposit is forfeit and shall not be permitted to satisfy a subsequent future event. Events cancelled within 6 months of their event date will forfeit their deposits completely.
Are there any more promotions you offer?
Yes! Once a contract is signed with Biagio, you will receive 15% off at our partner locations. Ask your Event Manager for details.