Question 1

How much is Tax and Service Fee?

Accepted Answer

Presently, 10.75% Tax and 20% Service Fee – subject to change without notice

Question 2

Do you offer Valet?

Accepted Answer

Valet is mandatory at $300 flat fee per evening reservation. If you are having a daytime event the fee is $150. Simply note ‘complimentary valet service’ on your invitations so your guests know they can pull right up to our doors. Tipping is always appreciated.

Question 3

Hotel Accommodations?

Accepted Answer

Spring Hill Suites offers shuttle service. Call them at 773.867.0000

Question 4

When can we try the food?

Accepted Answer

A menu tasting is included in the package for the bride and groom. We recommend tastings to be scheduled 4 months prior to the event date. Should you wish to try the food prior to signing a contract, it is $50 per person. If you sign a contract on the day, the charge is waived. Final menu selections are due 6 weeks prior to the event date.

Question 5

Cake tastings?

Accepted Answer

We recommend cake tastings be scheduled at least 4 months prior. Baking Institute is our preferred bakery. They can be reached to schedule appointments at 847.727.5900 or www.bakinginsitute.com. If you choose to provide your own cake, the amount allocated to the cake in our packages becomes a cake cutting fee.

Question 6

What time can we set up on the day?

Accepted Answer

We commit to 2 hours prior to the event start time for setup. However, should there be availability to setup earlier we will determine that 2 weeks prior at your finalization appointment. Tear down must be complete within 1 hour after the end of the event. If you require more than 2 hours for setup time and would like to guarantee that time ahead, additional fees
will apply.

Ballroom 1 $1100
Ballroom 2 $1100
Ballroom 3 $900
Ballroom 4 $1650

Question 7

Will you help set up on the day?

Accepted Answer

We would be happy to setup your champagne flutes, cake cutter & server, your guestbook, favors, table numbers and place cards. Clients that choose to provide their own linens must pay a $200 setup fee. All items that Biagio’s is setting up will need to be dropped off 72 hours prior to the event date.

Question 8

Can we use our own choice of Vendors?

Accepted Answer

We would like you to use those on our recommended vendor list, but you can use outside vendors. We highly suggest outside vendors to visit the venue prior to the day to ensure we discuss Biagio’s requirements. They are also required to sign off on our vendor sheet.

Question 9

Do you provide a coat check service?

Accepted Answer

Yes, we do. There is no additional charge for this, but tips are always appreciated. If you would like to pay for coat check the fee of $3 per person will be added to your contract.

Question 10

Are you Handicap Accessible?

Accepted Answer

Yes, we are

Question 11

What time can I get into the Bridal Suite?

Accepted Answer

One hour prior to the event start time. We do not allow hair and makeup services in our bridal suites.

Question 12

Can we do a Signature Drink?

Accepted Answer

Absolutely! We would be happy to serve a signature drink in place of our champagne service.

Question 13

Can we bring our own alcohol?

Accepted Answer

Belvedere can source most requests for you. If we cannot source your requested drink, you are welcome to bring it for a corkage charge of $15 per 750ml bottle. There will also be a $1000 damage fee (this will be refunded to you two weeks after the conclusion of your event if thre is no damage) applied to all events that bring in their own alcohol.

Question 14

Do you allow shots?

Accepted Answer

We have a “no shot” policy within our packages. Should your guests like shots they can purchase them at our Legno Restaurant.

Question 15

What should we do with our alcohol from our party buses/limos when we arrive at the Belvedere?

Accepted Answer

It is not allowed into Biagio’s and must be put in either your hotel room or your car

Question 16

How much is it to add an extra hour onto our package?

Accepted Answer

1 hour is $1000++, $1800 with alcohol

Question 17

How late can we party?

Accepted Answer

Our liquor license runs till 1am on Saturday.

Question 18

Can we do a choice menu?

Accepted Answer

Yes! There is an additional $5 per person charge for choice menus.

Question 19

Do you cater to all dietary requirements?

Accepted Answer

Yes! As your coordinator for our special menu items.

Question 20

How old is a ‘child’ and what is children’s pricing?

Accepted Answer

Please see our “Children’s” menu for more details.

Question 21

Can we do our own sweet/ dessert table or bring in a late-night snack?

Accepted Answer

Yes! We will provide a table with linens, plates, forks, napkins, and setup your trayed sweets for $145.

Question 22

Can we have a live music for Cocktail hour/Reception?

Accepted Answer

Yes, we love live music in your event space! Keep sounds levels at a reasonable level.

Question 23

Can we use your piano?

Accepted Answer

There is a $400 fee to use the piano in the lobby. The piano does not move into the spaces.

Question 24

How much is the deposit?

Accepted Answer

20% deposit at time of signing the contract and then interval payments – usually at 9- months, 6- months, and 3- months prior to wedding date. We accept all forms of payments (3% fee for credit cards) except for the final which needs to be cash or cashier’s check. You are of course welcome to make additional payments at any time. Final payment is required 2 weeks prior.

Question 25

When do you need our final details?

Accepted Answer

2 weeks prior we will solidify the final contract and take final payment. After this time, you may increase your guests count/package until 72 hours prior when no further amendments are to be made. On the day, the actual guest count may not exceed the final guest count by more than 2%.

Question 26

What's the cancellation policy?

Accepted Answer

All deposits/ payments are nonrefundable.

Question 27

Are there any more promotions you offer?

Accepted Answer

Yes! Once a contract is signed with Biagio, you will receive 15% off at our partner locations. Ask your Event Manager for details.

773.736.9009

Frequently asked questions